Refund policy
At EVERMARK.CO, your satisfaction matters to us. We want you to feel confident shopping with us, and we understand that sometimes things don’t work out.
Returns
We accept returns within 30 days of delivery for eligible items.
To qualify for a return:
- Items must be unused and in their original condition
- Products must be returned in original packaging when possible
- Proof of purchase or order confirmation is required
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return if they have been heavily used, damaged, or altered after delivery.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can make it right as quickly as possible.
Refunds
Once your return is received and inspected, we’ll notify you regarding the status of your refund.
Approved refunds will be issued back to your original payment method. Please allow several business days for your bank or payment provider to process the refund.
Return Shipping
Customers will not be responsible for return shipping costs. There is also no restocking fee. We do our best to make sure that returns go smoothly for our customers.
Order Cancellations
Orders may only be canceled within a short period after being placed. Once an order has been processed or shipped, we may no longer be able to cancel it.
Need Help?
If you have questions about your order, returns, or refunds, we’re here to help.
Contact us anytime at: